Terms & Conditions
These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between Mishti Impex, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
The use of this website or availing of our Services is subject to the following terms of use: Legal Entity Name: Mishti Impex
- You must provide true, accurate, and complete information during registration and are responsible for all activities under your account.
- No warranty or guarantee is provided regarding the accuracy, timeliness, performance, completeness, or suitability of the information and services.
- All information and materials may contain errors, and liability for such inaccuracies is excluded to the fullest extent permitted by law.
- Your use of the website and services is entirely at your own risk, and you must ensure they meet your requirements.
- All website content and services are proprietary, and you have no rights to claim intellectual property ownership.
- Unauthorized use of the website or services may lead to legal action.
- You agree to pay all charges associated with the services you avail.
- You must not use the website or services for any unlawful, illegal, or prohibited purposes.
- The website may include links to third-party websites, and their policies will apply when you access them.
- By initiating a transaction, you enter into a legally binding contract with the company.
- Refunds will be provided only as per specific service policies and within the defined time period.
- If you fail to raise a refund claim within the specified time, you will not be eligible for a refund.
- The company is not liable for failure or delay in performance due to force majeure events.
- These Terms shall be governed and interpreted according to the laws of India.
- All disputes will be subject to the exclusive jurisdiction of the courts in Itar, Bihar.
- All communications regarding these Terms must be made through the contact details provided on the website.
Products & Services
All products listed on our website are subject to availability. We primarily deal in bulk orders, and Minimum Order Quantity (MOQ) may apply depending on the product. Product images are for reference purposes only. Actual products may vary slightly, especially in the case of natural items.
Use of Website
By using our website, you agree:
- To provide accurate and complete information
- Not to use the website for any illegal or unauthorized purpose
- Not to copy, reproduce, or exploit any content without permission
Pricing & Payment Terms
Prices may vary depending on quantity, packaging, and market conditions. Final pricing is confirmed at the time of order or quotation.
We accept payments through secure payment gateways and bank transfers. Orders are processed only after payment confirmation or mutual agreement.
Order Acceptance & Cancellation
All orders are subject to acceptance by Mishti Impex. We reserve the right to cancel or refuse any order at our discretion.
Order cancellations are only accepted before dispatch. Once the order is shipped, cancellation is not possible.
Shipping & Delivery
We offer both domestic and international shipping. Delivery timelines depend on the destination and logistics partners. Mishti Impex is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.
Refund & Return Policy
Due to the nature of bulk and export orders, refunds and returns are generally not accepted.
In case of damaged or incorrect products, customers must notify us within 2–3 days of delivery with proper proof. Any eligible refund will be processed as per our policy.
Quality Assurance
We ensure that all products go through quality checks before dispatch. However, natural and handmade products may have slight variations in color, size, or texture.
Limitation of Liability
Mishti Impex shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability, if any, shall not exceed the value of the order.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Mishti Impex. Unauthorized use or reproduction is strictly prohibited.
Changes to Terms
Mishti Impex reserves the right to update or modify these Terms & Conditions at any time without prior notice. Users are advised to review this page periodically.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: info@mishtiimpex.com
📞 Phone: +91 91535-35992